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Must-Have Qualities of a Reliable Moving Company

Ask anyone who's been through a move, and they'll tell you movers make moving much more enjoyable. But before hiring a moving company, you have to ask yourself: what are the must-have qualities of a reliable moving company? Because, to be honest, unreliable movers tend to cause a lot of issues. Thus, we have put together a list of qualities to look out for when finding a dependable moving company to help you get settled into your new home.

History of experience

First up on the list of qualities of a reliable moving company is experience. It seems pretty apparent, and it is that simple. Reliable movers will have established themselves in their local area over decades as trustworthy. So, when looking into movers, searching for a company with a history of successfully relocating people over a few decades or even a century is one of the easiest ways to find reliable movers. That said, this isn't the only thing you need to look for in a moving company, but it is a pretty big sign they are trustworthy. Usually, companies like this are family-owned and run with a well-known industry brand. Companies with a successful history in long-distance moving are exceptionally reliable and almost guaranteed to help you have a stress-free move.

Thorough attention to detail

Something you should look for in every moving company is total attention to detail. Experienced movers offer peace of mind by paying full attention to every detail during a move, showing that the relocation is handled professionally. Their staff are always in uniform and act politely and professionally. They should be willing to offer excellent customer service during the entire moving process. You can be sure you have found reliable movers if they take good care of every detail, from packing to transporting and finally unloading, trying their best to ensure nothing goes wrong.

Availability of resources and efficiency

Not every move is the same. Moving across the country and moving down the street tend to be completely different experiences. Because of this, it is crucial to determine your moving needs before looking for a moving company. One of the must-have qualities of a reliable moving company is tailoring its resources to the customers' needs. After all, the movers you hire should have the required vans for the job and the equipment and storage facilities to suit your needs. On top of that, since moving services are paid hourly, a trustworthy mover should give you a precise estimate and make sure to work within the time range quoted. Indeed reliable movers should have staff trained to be efficient and capable of promptly completing the moving process without taking any risks or compromising quality.

Precise estimates without hidden costs

Reputable moving companies will offer accurate estimates and sound advice on all of your items, even pieces that need special care during a move. They should handle every such object: priceless paintings, furniture, gym equipment, pianos, even things such as pool tables or home theatre systems. All of these items require expertise. This means they must be packed and moved safely to the new location without any damage. Of course, transportation of such pieces demands a higher price. But, with reliable movers, you won't have to worry about hidden costs or high estimates because your movers will be honest with their prices and completely transparent about the total cost. Moreover, the quotes they provide shouldn't change during or after the move unless you request additional services.

Communication with their customers

Every reliable moving company will actively communicate with its customers. A brand that's willing to speak over the phone or even come to your home is a good one. After all, the attitude a brand takes towards communicating and engaging with its customers is critical. And if that attitude is good, then all the better. A brand that cares about the customers is always willing to see the entire process through without issues. Much more so than a brand that doesn't care about even contacting the people employing their service. When looking for movers who engage with their customers, look into their reviews. At the end of the day, a good moving company that communicates appropriately will have plenty of good reviews on its site.

Workers' compensation certificate and insurance

Reliable and reputable movers always carry all of the necessary Worker Compensation certifications and insurances, which they need to perform their jobs without any issues. This is one of the more essential qualities of a reliable moving company, as it also means that they work following all of the regulations under the Workers' Compensation Act.

Storage facilities

You might find that you need to store your belongings overnight before the move during the moving process. Your movers should offer storage facilities for these kinds of cases. Reliable moving companies will have ample storage spaces which are monitored, safe from theft, and climate-controlled. This helps avoid the hassle of finding a storage company on your own during the move and is only one of the benefits of a full-service moving company.


Finding reliable and experienced movers is half the work when organizing your move. However, if you know what to look for in a moving company, the entire process becomes much more manageable. And, at the end of the day, when you find the right movers for the job, the moving process can be almost enjoyable. We hope that this list of must-have qualities of a reliable moving company helps you find the right movers for you.

Meta: Not sure what to look for in a moving company? Find out what the must-have qualities of a reliable moving company are and find the best movers today!

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